IPTV UK — Privacy Policy & Terms of Service

🔒 Privacy Policy

Your privacy is important to us. This privacy policy explains how our IPTV UK service collects, uses, stores and protects your personal information when you visit our website or use our services. By using our website and subscribing to our United Kingdom IPTV service, you agree to the practices described in this policy.

1.1 Information We Collect

When you interact with our IPTV UK service, we may collect the following types of information:

• Contact information you voluntarily provide via WhatsApp, such as your name and phone number
• Payment details necessary to process your subscription (handled securely through third-party payment processors)
• Device and browser information collected automatically when you visit our website, including IP address, browser type, operating system and referring URLs
• Usage data such as pages visited, time spent on site and navigation patterns

1.2 How We Use Your Information

We use the information we collect for the following purposes:

• To process and activate your IPTV UK subscription
• To provide customer support and respond to your enquiries via WhatsApp
• To send you important service updates, renewal reminders and account information
• To improve our website, service quality and overall user experience
• To detect, prevent and address technical issues or fraudulent activity

1.3 Data Protection & Security

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure or destruction. Payment processing is handled entirely by secure third-party providers — we never store your full payment card details on our servers.

1.4 Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy, or as required by applicable law. When your data is no longer needed, we will securely delete or anonymise it. Subscription-related records may be retained for a reasonable period after your subscription expires for accounting and legal compliance purposes.

1.5 Your Rights

As a user of our IPTV UK service, you have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of any inaccurate or incomplete data
• The right to request deletion of your personal data, subject to legal obligations
• The right to withdraw consent for data processing at any time
• The right to lodge a complaint with a data protection authority

To exercise any of these rights, please contact us via WhatsApp.

1.6 Third-Party Services

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you interact with.

📋 Terms of Service

By accessing our website and purchasing an IPTV UK subscription, you agree to be bound by the following terms and conditions. Please read them carefully before using our service. If you do not agree with any part of these terms, you should not use our website or services.

2.1 Service Description

Our IPTV UK service provides access to live television channels, video-on-demand content and related entertainment services delivered over the internet. The service is intended for personal, non-commercial use only. Access to specific channels and content may vary and is subject to change without prior notice.

2.2 Eligibility

To use our IPTV UK service, you must be at least 18 years of age or the age of majority in your jurisdiction. By subscribing, you confirm that you meet this requirement and that the information you provide is accurate and complete.

2.3 Account & Credentials

Upon successful payment, you will receive login credentials for your IPTV UK subscription via WhatsApp. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. You agree not to share, resell or distribute your login details to third parties. We reserve the right to suspend or terminate accounts that violate this policy.

2.4 Acceptable Use

When using our IPTV UK service, you agree not to:

• Redistribute, resell or restream any content accessed through your subscription
• Use the service for any unlawful purpose or in violation of applicable laws
• Attempt to gain unauthorised access to our systems, servers or networks
• Use automated tools, bots or scripts to interact with the service
• Share your account credentials with other individuals or households

2.5 Service Availability

While we strive to maintain 99.9% uptime for our IPTV UK service, we do not guarantee uninterrupted or error-free streaming at all times. Occasional downtime may occur due to server maintenance, technical upgrades or circumstances beyond our control. We will make reasonable efforts to notify customers of planned maintenance in advance.

2.6 Pricing & Payments

All IPTV UK prices are displayed in euros (€) and are one-time payments for the selected subscription duration. We accept bank card, PayPal and Revolut bank transfer as payment methods. Prices are subject to change, but any changes will not affect existing active subscriptions. Full pricing details are available on our prices page.

2.7 Modifications to Terms

We reserve the right to update or modify these terms of service at any time. Changes will be effective immediately upon posting on this page. We encourage you to review this page periodically. Continued use of our IPTV UK service after any changes constitutes acceptance of the updated terms.

💰 Refund Policy

We want every customer to be satisfied with their IPTV UK subscription. Our refund policy is designed to be fair and transparent.

3.1 Refund Eligibility

Refund requests may be considered under the following circumstances:

• A persistent technical issue that our support team is unable to resolve after reasonable troubleshooting efforts
• The service is significantly different from what was described at the time of purchase
• The request is made within 24 hours of the initial activation of a new subscription

3.2 Non-Refundable Circumstances

Refunds will generally not be issued in the following situations:

• The customer has used the service extensively before requesting a refund
• The issue is caused by the customer's internet connection, device compatibility or incorrect configuration
• The request is made after the 24-hour eligibility window has passed
• The account has been suspended or terminated due to a violation of our terms of service

3.3 How to Request a Refund

To request a refund, please contact our support team via WhatsApp with your subscription details and a clear explanation of the issue. Our team will review your request and respond within 24 hours. Approved refunds will be processed through the original payment method.

🍪 Cookie Policy

Our IPTV UK website uses cookies and similar tracking technologies to enhance your browsing experience. This section explains what cookies are, how we use them and your options for managing them.

4.1 What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They help the website remember your preferences and understand how you interact with the site. Cookies do not contain personal information such as your name or payment details.

4.2 Types of Cookies We Use

• Essential cookies: Required for the basic functionality of our website, such as navigation and accessing secure areas
• Analytics cookies: Help us understand how visitors use our site, which pages are most popular and how users navigate between pages
• Preference cookies: Remember your settings and preferences to provide a more personalised experience on return visits

4.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling certain cookies may affect the functionality of our website. For more information on managing cookies, refer to your browser's help documentation.

⚠️ Disclaimer

The information and services provided on our IPTV UK website are offered on an "as is" and "as available" basis. While we make every effort to ensure the accuracy and reliability of the content on our website, we do not warrant that the service will be uninterrupted, timely, secure or error-free.

We shall not be held liable for any direct, indirect, incidental, consequential or punitive damages arising from your use of or inability to use our IPTV UK service. This includes, but is not limited to, damages for loss of data, profits or business opportunities.

Content availability, channel lineups and streaming quality may vary depending on factors such as your internet connection speed, device capability, geographic location and network conditions. We reserve the right to modify, update or discontinue any aspect of the service at any time without prior notice.

Users are responsible for ensuring they have a suitable internet connection and compatible device to use our IPTV UK service. We recommend a minimum broadband speed of 15 Mbps for HD content and 25 Mbps for 4K streaming. For optimal results, a wired ethernet connection is advised.